Yealink is a rocking product in the market when the talk is about the VoIP industry, giving high-quality results in communication for businesses of different sizes. Whether you are using a basic desk phone for normal, regular business use or an advanced video conferencing unit like a Yealink A20 or A30, keeping your device firmware updated is very important for stress-free operations and feature enhancements.
To ensure you’re getting original devices and the right support, always purchase from a trusted Online IT reseller that offers verified Yealink products and updates.
In this blog, we’ll walk you through how to update Yealink firmware, explain why firmware updates are so important, and help you maximize the performance if something goes wrong.
Why Updating Yealink Firmware Is Important
Firmware is the built-in software that commands how your Yealink phone functions. more or less like your computer or smartphone, Yealink repeatedly releases firmware updates to:
- Fix bugs and glitches
- Enhance security and system stability
- Add new features and compatibility
- Optimize performance for better call quality
In case you are having random reboots, call drops, connection issues, or something, how to update Yealink firmware might be the solution to the problem at hand.
Related: Yealink vs Polycom – Which VoIP Brand Is Right for You?
How to Update the Firmware on a Yealink Phone: Step-by-Step
- Review Your Existing Firmware Version
Before thinking about upgrading anything, check what version your phone is running.
- On the phone: Go to Menu > Status or Menu > Settings > Status.
- Via web UI:
- Check the phone’s IP address (it is normally visible on the home screen).
- Enter your IP in a browser to access the Yealink Web User Interface (UI).
- Log in (the default is normally admin/admin).
- Go to Status > Firmware.
Tip: In any event, compare your existing version with the latest one on our official Spoglink Contact Us Page.
2. Download the Latest Firmware
Check the Spoglink website and then search for your device model. Download the relevant firmware .rom file to your computer.
- Yealink T4 Series Firmware
- Yealink A20/A30 Series
3. Next Step Is To Access the Phone’s Web Interface
Open your browser and type your phone’s IP address in.
- Now log in with your admin credentials.
- Log in with admin credentials.
- Go to Settings > Upgrade.
- Next up, upload and install the Firmware
- Under the Upgrade Firmware section, click Browse and select the .rom file that you want to download.
- Click on Upgrade to begin the installation.
Important Note: Do not unplug or restart your phone during this process. It could brick your device.
- Next is to Reboot and Verify
Once the upgrading process is complete, your phone will reboot automatically. You can confirm the firmware update by:
- Reviewing the firmware version again in Status.
- Testing features that were previously buggy or missing.
Yealink Firmware Troubleshooting: Usual Problems & Fixes
Even though its initial process is easy and simple, here are common issues users face and how to fix them.
1. Yealink Firmware Upgrade Failed
Cause:
Incorrect firmware files or network issues. Here’s how to update Yealink firmware:
Fix:
- Double-check the firmware version compatibility with your device.
- Make sure that you have a stable internet connection.
- Try using another browser of your choice or a wired connection.
2. Your Phone Stuck on the Boot Loop After the Update
Cause:
Interrupted update
Fix:
- Do a hard reset (hold down OK for 10 seconds).
- Re-upload firmware via recovery mode or contact support.
3. Web UI Not Responding
Cause:
IP conflict or browser cache
Fix:
- Restart both your phone and router.
- Clear the browser cache or try another browser.
4. Incompatible Firmware Error
Cause:
Mainly downloading firmware for a different region or device model
Fix:
- Confirm the exact model and hardware version.
- Anyway, download it from Yealink’s official regional site.
Yealink Firmware Update via Provisioning Server (For IT Admins):
If you are controlling more than one device in the office, it’s recommended to set up a centralized provisioning server:
- Arrange firmware for auto-updates using Yealink’s RPS (which is a short form for Redirect and Provisioning Services).
- Update arrangement files with the latest firmware URLs.
- Devices will collect and install all the updates needed automatically.
Note: This method requires IT expertise and is a perfect fit for bulk device management.
Best Practices Before Updating Firmware
- It should support your existing phone configuration
- Look closely for the release notes for each firmware version.
- Update only if your current version has bugs or lacks new features, or in some cases, faces glitches in its operations..
- Avoid updating during business hours to prevent disruptions because the process of updating might take more than the usual time.
Final Thoughts on Firmware Updates:
Understanding how to update the firmware on a Yealink phone helps you to stay ahead of the performance issues and security risks. Whether you’re using Yealink desk phones or all-in-one video bars like the Yealink A20, staying up-to-date guarantees smooth, stress-free business communication. If you’re skeptical and thinking about which firmware version to choose or if you’ve run into update failures, Spoglink is here to help. Visit our support page or check our growing blog section for more Yealink products, their tips, and tutorials.
The A50 shows a higher resolution (48MP vs 20MP), triple-camera system, more promising AI tracking, and a newer Snapdragon processor, making it more fitting for larger spaces and dynamic meetings.
Yes, the A20 remains perfect for small to medium rooms and provides excellent value, especially for startups or smaller teams.
Absolutely. The A50 supports both Microsoft Teams Rooms and Zoom Rooms, just like the A20.
The A50 works perfectly with Yealink CTP18 and CTP2S, offering enhanced control and functionality during meetings.
You can purchase both models from Spoglink’s online store, the trusted reseller for Yealink’s collaboration solutions.
Not at all. Both A20 and A50 are plug-and-play devices. Regardless, the A50 might need additional setup if you're combining touch consoles or configuring it in a larger room environment. Spoglink offers installation guidance and support to help with this.
Yes, the Yealink A50 supports wireless content sharing through Yealink Wireless Presentation Pod WPP30 or the Yealink RoomCast system, making it easy to deliver without cables.
The Yealink A50 is priced higher than the A20 due to its advanced features, higher resolution, and multi-camera system. For up-to-date pricing and exclusive offers, visit Spoglink’s product listings.
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