Return Shipping Labels
The return shipping policy is applicable to all electronics products of any lbs. The cost of the customer’s return shipping to Spoglink may be subtracted from the refund amount, at Spoglink’s discretion.
Return Policy for Combo Purchase
Combos and kits consist of two or more items that must be bought together to qualify for a discount. Items sold in kits or combos may be returned separately for a refund during the relevant Spoglink Return Policy Period.
Buying Products In Bundle
Multiple products offered at a discounted price are called bundles. You must return the entire package in order to receive a refund. You can return individual items for a replacement.
Return Policy Guidelines
You must get an RMA number within the product’s applicable return window in order to return an item to Spoglink. To identify your return, your RMA number needs to be on the return package. When you’re ready, collect your items and get your package ready for return shipping. Put your return shipping label on the outside of the shipping box as soon as your products are ready to ship and safely packaged to prevent damage. Return labels are good for 14 days, after which Spoglink must receive the returned goods.
Items that arrive at Spoglink in any of the following circumstances are not returnable and may be refused:
Considerations
Damaged, defective or incorrect items
If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please return it during your return and exchange time period. We’ll arrange for a replacement.
Product accessories and packaging
Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a nonrefundable deduction on your refund for what is missing.
Services, subscriptions and Microsoft 365 and Office
Return and refund details on services and subscriptions are found in their terms and conditions.
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